Privacy Policy

Last updated: June 7, 2026

At Voxluma, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information we collect

When you use Voxluma, we collect the following information:

• Account information — your email address and password when you sign up
• Business profile — your business name, location, industry, and preferences you provide during onboarding
• Usage data — the number of requests you make each month
• Conversation history — your chats with our AI agents are saved locally on your device (in your browser), not on our servers. See "Conversation history & storage" below
• Payment information — handled entirely by Stripe. We never store your card details

How we use your information

• To provide and personalise the Voxluma service
• To process payments and manage your subscription
• To send you product updates and trial reminders
• To improve our AI agents and product quality
• To comply with legal obligations

AI and your data

Your conversations with Voxluma's AI agents are processed by Anthropic's Claude API. Anthropic's privacy policy applies to how your prompts are handled. We do not use your conversations to train AI models without your explicit consent.

Conversation history & storage

Voxluma saves your recent chat history locally on your device — in your browser's storage — so you don't lose your work if you refresh the page or sign back in. This history stays on your device and is not sent to or stored on our servers. It is automatically removed after 7 days of inactivity.

Because this history lives on your device, it does not follow you across devices: if you sign in from a different browser or device, your previous chats will not appear there. Clearing your browser data will also remove it. To send your messages to the AI and generate a response, the content of a message is transmitted securely (over HTTPS) to Anthropic's Claude API at the time you send it, as described above.

Data sharing

We do not sell your personal data. We share data only with:

• Anthropic — to power our AI agents
• Stripe — to process payments
• Supabase — to store your account and profile data
• Cloudflare — to host and deliver our service

Data retention

We retain your data for as long as your account is active. If you cancel your subscription, your data is retained for 90 days before deletion. You can request immediate deletion by contacting us via our support form.

Your rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing emails at any time

Cookies

Voxluma uses essential cookies only — for authentication and session management. We do not use advertising or tracking cookies.

Contact

For any privacy-related questions, contact us via our support form.